Customers

A questions-and-answers page on your storefront, plus saved replies in your inbox. The four questions every buyer asks — what format, what licence, can I get a refund, how do I download — answered once instead of forty times.

• A questions page on your own storefront
• Saved replies in your inbox
• Answers the four questions every buyer asks

Write once, and PEFY sends it after every delivery — a thank-you, how to get the most out of the files, and a nudge to leave a review a few days later. Sent on your shop’s behalf, timed off the order rather than off a spreadsheet.

• Write it once; it is sent after every delivery
• A review nudge a few days later, timed off the order
• Sent on your shop’s behalf, from PEFY

A discount that appears by itself for somebody buying from you a second, third or fifth time. You set the ladder; PEFY applies it at checkout and tells the buyer why their price dropped.

• A discount that appears for returning buyers
• You set the ladder — second purchase, fifth, tenth
• Applied at checkout, with the reason shown